I have a question, how can I contact you?
Please feel free to reach out to us at firstname.lastname@example.org.
Can I get a refund if I don't like the product?
Yes. If you think the product is not worth its price you will get a full refund. In this case, please contact us via email or the forum.
How fast do I get my product?
Almost immediately. As soon as you make your payment, you will receive an email with a link. If you click on it, you can download your PDF files to your computer or mobile device.
I'm a teacher. Can I photocopy the materials and use them in my classroom?
Yes, you are allowed to photocopy the materials as often as you like and share them your students and teacher colleagues.
Who has created the materials on the site and the products available in the shop?
All materials you can see english.best and in our shop have been created by ESL (English as a Second Language) professionals from the UK, the US, Canada, Australia and New Zealand. The largest part of our ESL tests and grammar exercises have been written by Alan Townend, a professor of linguistics, book author and former BBC presenter from the UK. Also on our team of ESL professionals are Charles Harper, an English language teacher and writer from the US who has been teaching English in Japan for several decades, Linda Arlia, a writer and linguist from Canada, Natalie Arancio, a journalist from Australia, Roderick Hinn, an American language trainer and TOEIC test professional and many other native speakers.