Placing an order via phone

Please choose the most appropriate answer for each sentence.
  • 1
    Receptionist 1: Thank you for calling ABC Inc., this is Mary. How may I ..... your call?
  • 2
    Phil: Could you ..... to accounting, please?
  • 3
    Receptionist 1: One ....., please.
  • 4
    Receptionist 2: Thank you for calling Friendly Neighbors! ..... can I help you today?
  • 5
    Fred: May I ..... with the supervisor of international affairs please?
  • 6
    Receptionist 2: I'm sorry, sir, he's unavailable right now. Would you like me to ..... you to his voicemail?
  • 7
    Fred: No thank you. I'll ..... again later.
  • 8
    To-go specialist: Thank you for calling Motzeralla's 'To-go'. ..... Amy. How can I help you?
  • 9
    Nick: I'd like to ..... a to-go order.
  • 10
    To-go specialist: What can I ..... for you today, sir?

Do you like our tests? Check out our shop!

We have ESL, TOEIC, TOEFL test compilations and much more!