Real Life: Talking on a Business Phone (1)

Good morning, Johnson & Wesson. How can I help you? .....

I'm sorry. Mr. Smith is out of the office right now. Can I take a message? .....

Hi. Can I speak to Roberta Stafford please? .....

I'm sorry. Can you speak a little bit louder? The line is breaking up. .....

I'm sorry. Ms. Jones won't be back for about two weeks. She checks her messages so I could have her call you when she calls the office. .....

Hi. Is this Robertson, Miller and Ward? .....

Hi. My name is Celia Timms and I would like to speak to your manager please. .....

I think we got disconnected. I'll put you through now. .....

She is out for lunch right now. She'll be back in about an hour or so. .....

Do I have the right extension? I'm looking for accounts receivable. .....