M: Hello? This is Felix Smith. There is something wrong with my computer. It keeps crashing. I’ve tried to reboot several times but it won’t work. Can you send a technician to look at it?
W: I’m sorry for the inconvenience Mr. Jones. I can send someone tomorrow between 1:00-3:00. Will anyone be home?
M: Do you have anything for today? I have a doctor’s appointment tomorrow and I’m not sure I will be back in time.
W: I’m sorry but it is the only time we have available. All of our technicians are out on assignments today. If there is any cancellation, I will give you a call.