A customer makes an appointment to have his car serviced

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— Hello, I need to make a service appointment for my 2006 Toyashi Camelot. It doesn't shift smoothly. When I shift from second to drive, the engine stalls for a minute before it kicks in.
— OK, we'll need to take a look at that. I have openings Tuesday morning at 9, Wednesday at 11, Thursday at 8 and 10, and Friday at noon and 2.
— Let me see...Wednesday and Friday won't work. Tuesday's good. Wait, Thursday's better. Let's do the 8 o'clock.
— Right. Eight on Thursday. What's your name?

Q1

What is the main purpose of the conversation?

a

To solve a problem

b

To discuss automobiles

c

To set an appointment

d

To service a car

Q2

What problem does the woman have?