An employee asks his co-worker to help him with the photo copier

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— Colleen! The copy machine is down again.
— What's the problem this time? Let's see. It has paper. It's not jammed. It has enough ink. Oh, it needs new toner.
— Great. I have to make 20 copies of this report for a 1 p.m. presentation! Should I use the one on the fourth floor?
— No, this won't take long to fix. Go to the supply room, and the toner is in the bottom left-hand cupboard.

Q1

What problem does the man have?

a

He needs to write a report.

b

Colleen is busy.

c

The photocopier is broken.

d

He has to go to the fourth floor.

Q2

What does the woman say about the copy machine?