Dear City Credit Union member,
Your Credit Union has had a very busy year so far in 2010. We have experienced solid new member growth and continue to actively lend to our members. Helping members become homeowners, providing low rate credit cards, lending funds for new or used vehicles, and making home equity loans continue to be areas of focus for City Credit Union. While these efforts will continue, we also realize that many of our members have experienced tough economic times, and may be struggling to meet their current financial obligations. In recent weeks, we have received many letters and phone calls from members telling us about their financial situations and unique challenges. Due to the current economic climate, we have heard from members across a wide array of industries and professions; teachers, construction workers, and automotive sales to name a few, who have either lost their jobs, think they may lose their jobs, or had their household income significantly decreased. If you have not been impacted, chances are that you have a family member, friend or neighbor who has experienced financial difficulties as a result of the economy. If you are having difficulties in making any of your loan payments, whether it's your mortgage, auto, boat or RV, credit card or equity loan, we want to assure you that we are here to help you with our Member Assistance Team. This team was assembled exclusively to help members through stressful financial situations. We can help you by offering realistic solutions and may also be able to offer advice for working with other financial institutions—even if CCU is not your primary mortgage holder. If you're experiencing difficulty in meeting your financial obligations, or worried about your future ability to do so, we encourage you to contact us as soon as possible and we will do our best to help you through these challenging times.
City Credit Union Member Assistance Team
216-555-8957 or 800-555-2823 extension 5987
memberassistanceteam@ccu.org
Remember, we have your best interests in mind. If we can assist you, please contact us today.
Sincerely,
Joel Blumenthal
Executive Vice President