Home Matrix
Delivery Order
Delivery number 4706-375558V36
Ref # Item description ordered delivered
R01 R13 insulation, 15 in. roll, 40 sq. ft. 12.00 12.00
R02 Pocket door frame 1.00 1.00
R03 Cotton canvas drop cloth 1.00 1.00
R04 N-95 drywall sanding respirator 1.00 1.00
R05 H-17 5" CE IC airtight housing 5.00 5.00
R06 Int. PVA Primer 5 gal. 1.00 1.00
R07 1/2 in. 4x8 drywall--tapered edge 50.00 40.00 back order
R08 Decra rotary dimmer, white 1.00 1.00
R09 New work box, 1 gang 22.5 CU each 30.00 30.00
R10 T49 - 6 " CE airtight one-piece metal 8.00 8.00
Was there any damage to property or product? yes __X____ no ______
If yes, please clarify:
Item R02 is chipped on the right side_____________________________________________
Item R04 arrived with a broken cover_____________________________________________
I hereby acknowledge receipt of the above items in the quantities shown in the "delivered" column above
Joe Buchanan____________
customer's name (please print) Marcos Ramone_______
driver's signature
Joe Buchanan____________
customer's signature
Nov. 30th, 2009
to: customerservice@homematrix.com
from: jbuc@hotmail.com
re: order no. 4706-375558V36
To Whom It May Concern,
The above-referenced order was delivered to my house on Nov. 22nd. At that time, I noted that two of the items were damaged. Please see the attached delivery order form.
The driver informed me that replacements for those items would arrive within the next three to four days. To date, I have not received them. I telephoned your store on the 25th, and the person I spoke with said my order was "in process" and would be delivered soon.
In addition to the damaged items, I am waiting for 10 more sheets of half-inch 4x8 drywall, which did not arrive in the initial delivery.
I would greatly appreciate your prompt attention to this matter, as I need these items to start my home-improvement project. Could you please phone me at 555-9982 as soon as possible?
Thank you,
Joe Buchanan
