Business Vocabulary
Q1
After the complaint had been received from the customer about poor service, she was given a written ..... that the matter would be put right.
(*) paper
(*) insurance
(*) assurance
(*) conviction
After the complaint had been received from the customer about poor service, she was given a written ..... that the matter would be put right.
(*) paper
(*) insurance
(*) assurance
(*) conviction
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