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Dialogue Practice: Making a Business Call (1)

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Q1

Secretary: Hello. Mr. James' office. Can I help you? Client: Yes, I'd like to ..... to Mr. James, please?

Q2

Secretary: Sure, can I tell him who's .....?

Q3

Client: Yes, this is Mr. Jones. This is ..... my account.

Q4

Secretary: Is Mr. James ..... your call?

Q5

Client: No, he's not. But, I ..... to speak to him as soon as possible.

Q6

Secretary: No problem. I'll check to see if he's ......

Q7

Secretary: Can you ..... while I check to see if he can take your call?

Q8

Secretary: OK. I'm back. Thanks for ....., Mr. Jones.

Q9

Secretary: He is available. I can ..... your call right now. Client: Thank you.

Q10

Client: Hello, Mr. James. This is Mr. Jones, and I would like to ..... to you about my account. Mr. James: Sure, how can I help you?

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