Dialogue Practice: Making a Business Call (1)
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Secretary: Hello. Mr. James' office. Can I help you? Client: Yes, I'd like to ..... to Mr. James, please?
Secretary: Sure, can I tell him who's .....?
Client: Yes, this is Mr. Jones. This is ..... my account.
Secretary: Is Mr. James ..... your call?
Client: No, he's not. But, I ..... to speak to him as soon as possible.
Secretary: No problem. I'll check to see if he's ......
Secretary: Can you ..... while I check to see if he can take your call?
Secretary: OK. I'm back. Thanks for ....., Mr. Jones.
Secretary: He is available. I can ..... your call right now. Client: Thank you.
Client: Hello, Mr. James. This is Mr. Jones, and I would like to ..... to you about my account. Mr. James: Sure, how can I help you?