Dialogue Practice: Making a Business Call (1)

Please choose the most appropriate answer for each sentence.
  • 1
    Secretary: Hello. Mr. James' office. Can I help you? Client: Yes, I'd like to ..... to Mr. James, please?
  • 2
    Secretary: Sure, can I tell him who's .....?
  • 3
    Client: Yes, this is Mr. Jones. This is ..... my account.
  • 4
    Secretary: Is Mr. James ..... your call?
  • 5
    Client: No, he's not. But, I ..... to speak to him as soon as possible.
  • 6
    Secretary: No problem. I'll check to see if he's ......
  • 7
    Secretary: Can you ..... while I check to see if he can take your call?
  • 8
    Secretary: OK. I'm back. Thanks for ....., Mr. Jones.
  • 9
    Secretary: He is available. I can ..... your call right now. Client: Thank you.
  • 10
    Client: Hello, Mr. James. This is Mr. Jones, and I would like to ..... to you about my account. Mr. James: Sure, how can I help you?

Do you like our tests? Check out our shop!

We have ESL, TOEIC, TOEFL test compilations and much more!