Dialogue Practice: Making a Business Call (1)

Please choose the most appropriate answer for each sentence.
  • 1

    Secretary: Hello. Mr. James' office. Can I help you? Client: Yes, I'd like to ..... to Mr. James, please?

  • 2

    Secretary: Sure, can I tell him who's .....?

  • 3

    Client: Yes, this is Mr. Jones. This is ..... my account.

  • 4

    Secretary: Is Mr. James ..... your call?

  • 5

    Client: No, he's not. But, I ..... to speak to him as soon as possible.

  • 6

    Secretary: No problem. I'll check to see if he's ......

  • 7

    Secretary: Can you ..... while I check to see if he can take your call?

  • 8

    Secretary: OK. I'm back. Thanks for ....., Mr. Jones.

  • 9

    Secretary: He is available. I can ..... your call right now. Client: Thank you.

  • 10

    Client: Hello, Mr. James. This is Mr. Jones, and I would like to ..... to you about my account. Mr. James: Sure, how can I help you?

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