Internet Travel Arrangements

Please choose the most appropriate answer for each sentence.
  • 1

    The Economist explains that the internet has ..... travel agents against travel providers in an intense battle to win customers.

  • 2

    This year's travel season, now ..... to a close, has been busier than ever, despite strikes and terrorist threats.

  • 3

    Freed from having to ring busy call centres or queue at high-street travel agents, consumers have gone online in ..... to find flights, hotels, car rentals and other travel services, making travel one of the most successful forms of e-commerce.

  • 4

    By designing websites that ordinary people could use, online travel agents were able to put product availability and price transparency at their customers' ......

  • 5

    After the September 11th terrorist attacks on America, online agents helped airlines and hotels overcome a worldwide travel ..... by making bargains more visible to a greater number of people.

  • 6

    These websites work like shopping comparison services: matching users' ..... with offers and then directing bookings to the websites of agents and suppliers.

  • 7

    In America, suppliers and distributors currently each take about half of all online bookings; that adds up to a ..... chunk of the travel industry.

  • 8

    Most analysts ..... about one-third of America's $200 billion travel market will be booked online this year.

  • 9

    The travel market can be broken down into two parts: leisure combined with 'unmanaged' business travel (this is because individuals booking business trips can be ..... from leisure travellers) and managed corporate travel.

  • 10

    People booking online are now presented with a range of fares to choose from, with the busiest flights commanding the highest premiums, because customers are ..... enough to understand the laws of supply and demand.

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