Operations Management

Please choose the most appropriate answer for each sentence.
  • 1

    Some claim that management should exist only to support employees' efforts to be fully productive members of the organization - therefore, any form of control is completely ..... to management and employees, says Carter McNamara of Authenticity Consulting, LLC.

  • 2

    The phrase "management control" itself can have a negative connotation, e.g. it can sound dominating, coercive and .....-handed.

  • 3

    Organizations often use ..... documents to ensure complete and consistent information is gathered.

  • 4

    Documents include titles and dates to detect different ..... of the document.

  • 5

    Organizations typically require a wide range of reports, e.g. financial reports, status reports, project reports, etc, to ..... what's being done, by when and how.

  • 6

    Computers have ..... administrative controls through use of integrated management information systems, project management software, human resource information systems, office automation software, etc.

  • 7

    Delegation is an approach to getting things done in ..... with other employees.

  • 8

    Delegation generally includes assigning responsibility to an employee to complete a task, granting the employee authority to gain the resources to do the task and letting the employee decide how that task will be carried ......

  • 9

    Typically, the person assigning the task shares ..... with the employee for ensuring the task is completed.

  • 10

    ..... is carefully collecting and analyzing information in order to make managerial decisions.

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