Retail Sales Phrases

Please choose the most appropriate answer for each sentence.
  • 1
    Which of the following persons does not work at a shop? ......
  • 2
    Which of the following phrases is not a good way to greet a customer? .....
  • 3
    Customer: "Excuse me. Could you tell me where the coffee is?" Sales clerk: "Certainly, it's in the next aisle opposite ..... the bread."
  • 4
    Customer: "Good morning. I need some tissues." Sales clerk: "Of course, how ..... packets would you like?"
  • 5
    If you think this is too big, we have a ..... size too.
  • 6
    You will find meat and sausages ..... next door.
  • 7
    Which of the following phrases should NOT be used to say that a product is not available at the moment? .....
  • 8
    Customer: "Excuse me. When do you close today?" Sales clerk: "We close ..... 10 o'clock."
  • 9
    Would you like to pay cash or ..... credit card?
  • 10
    Thank you, here is your change and your ......

Do you like our tests? Check out our shop!

We have ESL, TOEIC, TOEFL test compilations and much more!