Whose responsibility is customer service?

How are you coming with crafting the mission statement?

Wouldn't you rather work Wednesday and take Friday off?

<h3>Overview of TOEIC part II (listening exercises)</h3>

In this section you will find a number of listening comprehension exercises which are based on the second part of the Test Of English for International Communication. These exercises will help you practise and improve your business listening skills and you will also learn many new phrases. Here is how you should complete the exercises:
<ol>
    <li>Read the questions below the MP3 player so you know what information you need to listen out for.</li>
    <li>Click on the red play button on the MP3 player.</li>
    <li>Click on the correct answers to the questions below the player.</li>
    <li>Click on the 'check my score' button to see your results.</li>
</ol>

You can listen to the recording as often as you like. If you want to see the transcript (the text) of the recording, please click on the 'show text' link next to the 'check my score' button.

Whose responsibility is customer service?

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