By 2030, airports around the world are expected to advance tremendously in terms of the different technologies used. Biometrics, including fingerprint and facial recognition technologies, are currently being tested in a few hundred airports globally to help improve flier identification. Though, it’s anticipated that the technology will continue to grow exponentially. For example, Singapore’s Changi Airport is currently using iris scan and face capture technology to allow Singaporeans to pass through arrival immigration without showing their passports or scanning their thumbs. It’s also likely that biometrics will help automate the check-in process, security checkpoints and boarding gates. AI is also expected to become more prevalent in airports over the next decade. Coupled with robots, AI will likely help improve luggage screening, security screening and customer service. Better mobile apps will also continue to improve airport experiences for everyone. They are likely to include useful tools such as airport maps, checkpoint wait times, taxi wait times as well as online food and retail shopping for goods that can be delivered to the passenger's gate. As airports become more technologically advanced to promote more safety and comfort, it seems as though fliers are likely going to begin experiencing less and less human interaction as well.
