Chatbots can be very beneficial when it comes to boosting the e-commerce industry, the travel industry, and even the healthcare industry. Chatbots are an excellent solution for establishing uninterrupted communication with customers. Chatbots can often be interactive and thus convince potential customers to make a purchase. They are also used to remind customers that their full carts are still waiting for them. In terms of the travel and hospitality industry, chatbots are often used to make suggestions for visiting certain places, booking nearby hotels, renting cars etc. They are a great way to provide information for customers 24/7. Finally, chatbot technology may find its way in the healthcare industry. For instance, chatbots can be used by people who wish to track their own health, fitness, or medicine intake. Also, new patients might be able to use chatbots to provide important information instead of filling in numerous questionnaires.
