1 While it may seem that Tom makes all the important decisions, the person actually ___ the shots is the branch manager. handling calling controlling directing While it may seem that Tom makes all the important decisions, the person actually ___ the shots is the branch manager. (*) handling (*) calling (*) controlling (*) directing
2 The product launch generated about 30,000 dollars in ___ this month. revenue stream sells liabilities The product launch generated about 30,000 dollars in ___ this month. (*) revenue (*) stream (*) sells (*) liabilities
3 The client and I agreed to touch ____ again next week by phone to confirm any changes to our services. contact knowledge base information The client and I agreed to touch ____ again next week by phone to confirm any changes to our services. (*) contact (*) knowledge (*) base (*) information
4 The ___ of Samsung is located in Korea. stronghold headquarters central strong branch The ___ of Samsung is located in Korea. (*) stronghold (*) headquarters (*) central (*) strong branch
5 We are looking ___ to doing business with you. hopeful gladly on forward We are looking ___ to doing business with you. (*) hopeful (*) gladly (*) on (*) forward
6 Regarding the meeting next week, I will have to ___ my schedule to make sure I have enough time. check observe delete block Regarding the meeting next week, I will have to ___ my schedule to make sure I have enough time. (*) check (*) observe (*) delete (*) block
7 Before releasing the product, we came up with a(n) ___ figure for how many units to produce. underestimated ballpark expectant diamond Before releasing the product, we came up with a(n) ___ figure for how many units to produce. (*) underestimated (*) ballpark (*) expectant (*) diamond
8 The alarm ___ off because someone tried to steal merchandise from the shelves. sounded tripped went rang The alarm ___ off because someone tried to steal merchandise from the shelves. (*) sounded (*) tripped (*) went (*) rang
9 There was a sophisticated ____ in place for appropriate market research before the development of new products actually take place. dialogue conversation system action There was a sophisticated ____ in place for appropriate market research before the development of new products actually take place. (*) dialogue (*) conversation (*) system (*) action
10 Chances ___ that we will close the deal next week. be are stay seem Chances ___ that we will close the deal next week. (*) be (*) are (*) stay (*) seem
11 We have to fill in the lack of ____ regarding the clients’ needs. output impact responsibility information We have to fill in the lack of ____ regarding the clients’ needs. (*) output (*) impact (*) responsibility (*) information
12 The stakeholders demanded that the procedures ____ updated to reflect the current situation. is are be were The stakeholders demanded that the procedures ____ updated to reflect the current situation. (*) is (*) are (*) be (*) were
13 The company recommends not working on days ____ to increase productivity. away free out off The company recommends not working on days ____ to increase productivity. (*) away (*) free (*) out (*) off
14 In certain cultures, managers usually accept ____ for the mistakes of their staff. responsibility risk impact consequences In certain cultures, managers usually accept ____ for the mistakes of their staff. (*) responsibility (*) risk (*) impact (*) consequences
15 The company has been making steady ____ with the development of the new product. effort progress improvement change The company has been making steady ____ with the development of the new product. (*) effort (*) progress (*) improvement (*) change
16 The data strongly _____ that customers are unhappy about certain aspects of the service. believes infers suggests states The data strongly _____ that customers are unhappy about certain aspects of the service. (*) believes (*) infers (*) suggests (*) states
17 He ____ himself in an embarrassing position during the presentation due to his lack of preparation. went watched discovered found He ____ himself in an embarrassing position during the presentation due to his lack of preparation. (*) went (*) watched (*) discovered (*) found
18 Perhaps a meeting is in ____ to keep everyone updated on the current situation. place progress pipeline order Perhaps a meeting is in ____ to keep everyone updated on the current situation. (*) place (*) progress (*) pipeline (*) order
19 Please contact us in a week or so to confirm that the changes have been ____. applied set impacted mended Please contact us in a week or so to confirm that the changes have been ____. (*) applied (*) set (*) impacted (*) mended
20 The new director hopes everyone from the office can ____ in when talking about new ideas and services. throw pitch set contribute The new director hopes everyone from the office can ____ in when talking about new ideas and services. (*) throw (*) pitch (*) set (*) contribute
