A woman sends a package via express mail

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— Hello, I need to send this package to Japan as soon as possible. It's very important.
— All right. We can send it by express mail. That will give you a tracking number to follow.
— Also, there's some electronic equipment inside that is quite fragile.
— Would you like to insure the contents? It's only a few dollars more.

Q1

Where is the conversation likely taking place?

a

At a train station

b

At an electronics store

c

At a post office

d

At a bank

Q2

What does the woman say about the item she is sending?