Hello. You have reached Health Group Downtown Medical Center. If this is a life-threatening emergency, hang up now and call 9-1-1. For more information about Health Group, please visit our website at www.healthgroup.com. It includes the addresses and phone numbers of all of our 24 clinics, as well as their hours of operations and a list of staff at each center. If you wish to speak to someone at the downtown medical center, listen carefully to the following menu options. To schedule an appointment with a physician, press one. For inquiries about a Health Group bill, press two. For questions about Health Group Insurance, press three. To reach the pharmacy, press four. For all other questions, press five or stay on the line, and a representative will be with you shortly. To return to the main menu, press the pound key. To help us better serve you, please have your Health Group membership number ready. Your calls will be answered in the order they are received. If you wish to leave a message, press zero, and a customer service representative will call you back as soon as possible. Thank you for calling, and have a healthy day!
