Giving directions on the phone

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— Hi Selma. I'm on 40th Street, but I can't find the post office. I went past State Street; didn't you say it would be on the left-hand side?
— Yes, it should be, next to the grocery store. Are you sure you're on Northeast 40th?
— Oh no, I'm on Northwest 40th. What should I do?
— OK, turn around and follow 40th back to State Street. Go under the freeway overpass to the intersection. You'll see a gas station on the right. Go straight, and 40th will change from northwest to northeast. Now the post office will be on your right, next to the DVD store.

Q1

Where is the man going?

a

To the grocery store

b

To the post office

c

To the gas station

d

To the DVD store

Q2

What problem does the man have?